Refund policy

90-day money-back guarantee

Try Durvo for up to 90 days from delivery. If you’re unhappy with your order, contact us by the end of day 90 to request your money back. You can try the gummies during that period and still use the guarantee.

How to request a refund

  1. Use the Durvo contact form and include your order number and the email address you used at checkout.
  2. Wait for our reply before sending anything back. We’ll let you know if we need a return and provide the return instructions.
  3. We’ll issue your refund to your original payment method. Your bank or card provider may take additional time to post it.

Damaged, incorrect, or missing items

Contact us as soon as you notice a problem so we can review your order and arrange a refund or replacement as appropriate.

This guarantee is in addition to any rights you have under applicable law.